Best Egg · Lending
Personal loan application
Simplified a multi-step loan application so more applicants finish and get a decision.
- Application completion
- +XX%
- Time to decision
- −XX%
- Funded loans
- +XX%
Selected work
Lending, servicing, and the system behind them.
Best Egg · Servicing
Identity verification
Reduced friction in verification so real customers get through faster, without raising fraud risk.
- Verification pass rate
- +XX%
- Manual reviews
- −XX%
- Support contacts
- −XX%
Best Egg · Design systems
Scaling the design system
Built and grew a shared system so designers and engineers across teams ship consistent UI faster.
- Components shipped
- XX
- Teams adopted
- XX
- Design-to-dev time
- −XX%
How I work
What teams can expect when I join.
Design the hardest moment first
In lending, trust breaks at declines, verification, and missed payments. I start there.
Agree on the metric up front
Every project ships with a goal and a test plan shared with product and engineering.
Turn solutions into system
Patterns I design become components, so the next team moves faster.
Use AI where it earns its place
Research synthesis, exploring directions, and prototyping in code.
What people say
From the product managers, engineers, and designers I’ve worked with.
“Placeholder: a quote from a product partner about impact and how decisions got made.”
“Placeholder: a quote from an engineer about collaboration and quality of handoff.”
“Placeholder: a quote from a manager or design lead about leadership and craft.”